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About Us

Wantirna Osteopathy is a modern, friendly medical practice whose Osteopaths, Myotherapists and Remedial Masseurs help thousands of patients with their musculoskeletal aches and pains. Wantirna Osteopathy has developed a great reputation amongst local sporting clubs in managing and treating all sporting injuries and improving performance.

Our Values

Here at Wantirna Osteopathy, we are are committed to...

Service

At Wantirna Osteopathy, we pride ourselves on excellent service and results. We strive to achieve the best outcomes for our patients through friendly, practical service.

Effectiveness

Our practitioners endeavour to have our patients pain-free and back in action as quickly as possible.

Education

At Wantirna Osteopathy, patient education is a top priority. We aim to provide not only short-term care, but to help you understand your pain and the role you can play in helping manage it.

Reception Team

Meet our Reception team! We have a friendly team of Reception Staff at the clinic that are here to help you with any queries you may have. To contact Reception, call (03) 9800 0388 or email enquire@wantirnaosteopathy.com.au

Rachelle Credlin reception staff member

Rachelle Credlin

Helen Stone reception staff member

Helen Stone

Paige Marshall reception staff member

Paige Marshall

Nicole Muley reception staff member

Nicole Muley

Videos from Dr. Jason Stone

Supporting Frontline Workers

Clinic Walkthrough

A message from Dr. Jason Stone on the impact of COVID-19 and the clinic's support of frontline workers during the global pandemic.

Find your way around the clinic with a walkthrough with Jason!

Frequently Asked Questions

How do I book an appointment?


There are many ways to book an appointment with Wantirna Osteopathy. To see the full range of appointment options available, press our ‘Book Online’ button, and use our in-built Cliniko booking system to select the Service, Practitioner, and Time that works for you, directly within our website.
To view our available Services, head to our Services page to find out more.

If you would like to book with a specific Practitioner, select the Practitioner from our list in our Practitioners page, and this will take you directly to the Cliniko booking page for that particular Practitioner – so you can see what services they provide and what times they have available.
You can also book an appointment through our Reception Staff by calling (03) 9800 0388 – who can help you with any queries you may have.




When and where do I make my payment for my appointment?


Payment for all appointments occurs directly after your Consultation/session at our Reception desk.




How do I know what type of appointment I need?


To discover the appointment type that is right for you, you can head to our Services page to see what we have available and how these may help.

We also have a What We Treat page that outlines the kinds of sports injuries and ailments we can assist with at Wantirna Osteopathy.
Our Pricing & Hours page also breaks down each type of appointment and their associated cost for your reference and convenience.




Do I need a referral?


No, you don’t need a referral to see an Osteopath. If, however, you are claiming your consultation payments under a third party e.g DVA, Worksafe, TAC you may require a GP referral. Our reception staff can advise on third party requirements.




Do you take Worksafe/TAC patients?


Yes we do but please note, all consultations must be paid on the day and then claimed back
personally with your third party insurer.
It should also be noted that the full consultation fee may not always be covered by third party insurers (check with your insurer).




What should I expect at my first consultation?


For your first consultation with Wantirna Osteopathy, here are some things to keep in mind and expect:

  • You will be required to fill out a Personal Details and Medical History form*; so please allow approximately 10 minutes for this.
  • It is advisable to bring any relevant scans, test results and reports to assist with a diagnosis.
  • Your Osteopath will ask you a series of questions regarding your current symptoms and previous relevant medical history.
  • To be examined, you may be required to remove clothing from the area of concern and any related areas. To maximise the comfort of our patients, a gown can be provided upon request or when necessary. We recommend wearing light-weight clothing and appropriate underwear; like those one would wear to the gym.
  • After examination, the Osteopath will explain the diagnosis and proposed plan of treatment.
  • Treatment will be performed at the initial consultation and home exercises (usually stretching) will be prescribed.
*A link to this form will be emailed with your appointment confirmation; however, you can also fill this out on the day - so please allow approximately 10 minutes prior to your scheduled appointment time.




What is the cancellation policy?


To cancel or reschedule an appointment we require a minimum 2 hours’ notice, (preferably the day before). This allows sufficient time to allocate your appointment to another patient in need. To cancel or reschedule you can call our reception staff on (03) 9800 0388 or via your confirmation email.




COVID-19 Safety


At Wantirna Osteopathy, the health and safety of our patients is extremely important. That is why we are taking precautions to ensure that the clinic is adhering to Covid-19 safety standards. At the clinic, hand sanitiser is available at our Reception area, as well as in our Consultation and Rehabilitation rooms. We also make sure to thoroughly wipe down and clean all surfaces after every appointment and throughout the day at Reception.

Facemasks are recommended but not currently mandatory to attend the clinic. If you are recovering from illness; however, we do request that you wear a mask to protect our practitioners and other patients.
For more information and to keep up to date regarding the latest COVID-19 safety protocols, visit https://www.coronavirus.vic.gov.au/how-we-live.




Is Bulk Billing Available?


Whilst Osteopathy is not covered by Medicare rebates, it is covered by most Private Health Fund Extras packages. If, however; you have a Chronic Disease Management (CDM) plan from your GP you may qualify for full consultation rebates.*

*Graduate Osteopaths provide full Consultation rebates for CDM plans. A gap fee applies for all other Osteopaths.




What are your opening hours?


Monday — 8:00am - 7:00pm Tuesday — 8:00am - 7:00pm Wednesday — 8:00am - 7:00pm Thursday — 8:00am - 7:00pm Friday — 8:00am - 7:00pm Saturday — 8:00am - 1:00pm Sunday — CLOSED
Read more about Pricing and Hours.





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Have a question?

Call us at 9800 0388 or email